Sunday, October 5, 2008

Spices of Life

Salt, Pepper and the Spices of Life…

You’re sitting at a table, having a meal with some friends. Bowls of soup are served to everyone at the table. Before tasting the soup, the person next to you reaches for the salt and pepper, and for the next 20 seconds vigorously shakes into the soup more salt and pepper than you would use in a month.

You have a pained look on your face. These thoughts immediately go through your mind: 'Why would you put salt and pepper in soup, or on any dish, BEFORE you taste it? How do you know how much to add?' You might also think, 'How can someone put so much salt and pepper in their food?'

Of course, the roles could be reversed. You might be the one who loves to put a lot of salt and pepper on your food and the person next to you eats the soup without adding salt or pepper. In that case, you think, 'How can she eat this bland soup without putting any seasoning in it?'

When it comes to salt, pepper, onions, garlic, curry or just about any type of seasoning, we tend to see things only one way - OUR way. It's hard for us to understand how someone could enjoy food when it is not seasoned as we think is appropriate. We cringe when we see someone 'overdoing' or 'under-doing' the spices.

How we season our food is a matter of preference and personal taste. There is no right or wrong way to use seasonings. Furthermore, the way in which another applies salt and pepper does not affect us in any way. They're not putting the salt and pepper in YOUR soup. They are putting the spices in their own soup.

Our world is so diverse, and yet it is difficult for us to accept each other's preferences. Often, when we see people doing things we wouldn't do, our mind says:

Why aren't they thinking as I think?

Why aren't they acting as I would act?

Your mind would often have you believe that your way is superior. Your beliefs and habits are shaped by your genetics and your environment. Each person has different genetics and as grown up in an environment that is different than yours. Why expect everyone to come to the same conclusion?

Our spiritual growth comes when we learn to accept that others have different preferences, and we honor those preferences. There is no universal religion that everyone will agree to practice. There is no universal political viewpoint that all will accept. There is no one way of raising children that all cultures will agree upon. Marriage customs will vary from culture to culture.

Getting people to agree on these issues is like trying to get everyone to use the same amount of salt and pepper on their food. It's not going to happen.

The diversity in this world is beautiful and we can open our hearts to it. Within our own country and in our relations with people in other countries, we need to continually remind ourselves that it's perfectly acceptable for people to have preferences. If the other person is not harming us, why can't we just smile and get on with life?

The next time you're tempted to judge or criticize the way other people think or act, realize that in most cases, they're just using a different amount of salt or pepper than you would use. Allow them to have their preferences, and there is no need to even consider what YOU would do.

'You cannot always oblige but you can speak always obligingly' –

Geethashree Narayan

Be a Lake!!!

Stop being a GLASS, become a LAKE!!!

The old Master instructed the unhappy young man to put a handful of salt in a glass of water and then to drink it. "How does it taste?" the Master asked. "Awful," spat the apprentice.

The Master chuckled and then asked the young man to take another handful of salt and put it in the lake.

The two walked in silence to the nearby lake and when the apprentice swirled his handful of salt into the lake, the old man said, "Now drink from the lake." As the water dripped down the young man's chin, the Master asked, "How does it taste?"

"Good!" remarked the apprentice. "Do you taste the salt?" asked the Master. "No," said the young man.

The Master sat beside this troubled young man, took his hands, and said, "The pain of life is pure salt; no more, no less. The amount of pain in life remains the same, exactly the same. But the amount we taste the 'pain' depends on the container we put it into.

"So when you are in pain, the only thing you can do is to enlarge your sense of things ..... Stop being a glass. Become a lake!"

Ducks and Eagles

Ducks Quack, Eagles Fly

No one can make you serve customers well. That's because great service is a choice. Harvey Mackay, tells a wonderful story about a cab driver that proved this point.

He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey.

He handed my friend a laminated card and said: "I'm Wally, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement."

Taken aback, Harvey read the card... It said:

Wally's Mission Statement: To get my customers to their destination in the quickest, safest and cheapest way possible in a friendly environment.

This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean! As he slid behind the wheel, Wally said, "Would you like a cup of coffee? I have a thermos of regular and one of decaf."

My friend said jokingly, "No, I'd prefer a soft drink." Wally smiled and said, "No problem. I have a cooler up front with regular and Diet Coke, water and orange juice." Almost stuttering, Harvey said, "I'll take a Diet Coke." Handing him his drink, Wally said, "If you'd like something to read, I have The Wall Street Journal, Time, Sports Illustrated and USA Today."

As they were pulling away, Wally handed my friend another laminated card. "These are the stations I get and the music they play, if you'd like to listen to the radio."

And as if that weren't enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him. Then he advised Harvey of the best route to his destination for that time of day. He also let him know that he'd be happy to chat and tell him about some of the sights or, if Harvey preferred, to leave him with his own thoughts.

"Tell me, Wally," my amazed friend asked the driver, "have you always served customers like this?"

Wally smiled into the rear view mirror. "No, not always, in fact, it's only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day.

He had just written a book called You'll See It When You Believe It. Dyer said that if you get up in the morning expecting to have a bad day, you'll rarely disappoint yourself. He said, 'Stop complaining! Differentiate yourself from your competition. Don't be a duck. Be an eagle... Ducks quack and complain. Eagles soar above the crowd.'"

"That hit me right between the eyes," said Wally. "Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more." "I take it that has paid off for you," Harvey said.

"It sure has," Wally replied. "My first year as an eagle, I doubled my income from the previous year. This year I'll probably quadruple it. You were lucky to get me today. I don't sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can't pick them up myself, I get a reliable cabbie friend to do it and I take a piece of the action."

Wally was phenomenal. He was running a limo service out of a Yellow Cab. I've probably told that story to more than fifty cab drivers over the years, and only two took the idea and ran with it. Whenever I go to their cities, I give them a call. The rest of the drivers quacked like ducks and told me all the reasons they couldn't do any of what I was suggesting.

Wally the Cab Driver made a different choice. He decided to stop quacking like ducks and start soaring like eagles.

How about us???

Change the WORLD

Do you want to Change the WORLD ?

Then read this....

There was a millionaire who was bothered by severe eye pain.

He consulted so many physicians and was getting his treatment done. He did not stop consulting galaxy of medical experts; he consumed heavy loads of drugs and underwent hundreds of injections.

But the ache persisted with great vigour than before. At last a monk who has supposed to be an expert in treating such patients was called for by the millionaire.

The monk understood his problem and said that for sometime he should concentrate only on green colours and not to fall his eyes on any other colours.

The millionaire got together a group of painters and purchased barrels of green color and directed that every object his eye was likely to fall to be painted in green colour just as the monk had directed.

When the monk came to visit him after few days, the millionaire' s servants ran with buckets of green paints and poured on him since he was in red dress, lest their master not see any other colour and his eye ache would come back.

Hearing this monk laughed said "If only you had purchased a pair of green spectacles, worth just a few rupees, you could have saved these walls and trees and pots and all other articles and also could have saved a large share of his fortune.

You cannot paint the world green." Let us change our vision and the world will appear accordingly. It is foolish to shape the world, let us shape ourselves first.

Lets change our vision..!!

DOG'S CURLY TAIL……

THE WORLD A DOG'S CURLY TAIL……

This is story told by Swami Vivekananda in his book on Vedanta.

There was a poor man who wanted some money. Somehow he had heard that if he could get hold of a ghost, he might command him to bring money or anything else he liked; so he was very anxious to get hold of a ghost. He went about searching for a man who would give him a ghost, and at last he found a sage, who could give him a ghost.

When he requested for a ghost, the sage asked him what he would do with a ghost. "I want a ghost to work for me. Teach me how to get hold of one, sir. I desire it very much", replied the man. But the sage said:" Don't disturb your-self. Go home". The next day the man went again to the sage and began to weep and pray: "Give me ghost. I must have a ghost, sir, to help me." At last the sage was disgusted and said: "Take this charm, repeat this magic word, and a ghost will come. And whatever you say to him he will do. But beware! They are terrible beings and must be kept continually busy. If you fail to give him work, he will take your life". The man replied:" That is easy. I can give him work for his whole life".

Then he went to a forest and after long repetition of the magic word, a huge ghost appeared before him and said: 'I am a ghost. I have been conquered by your magic; but you must keep me constantly employed. The moment you fail to give me work I will kill you". The man said, "Build me a palace," "Bring me money," said the man. "Here is your money," said the ghost. "Cut this forest down and build a city in its place." "That is done," said the ghost. Anything more?

Now the man began to be frightened and though he could give him nothing more to do. He did everything in a trice. The ghost said, "Give me something to do or I will eat you up." The poor man could find no further occupation for him and was frightened. So he ran and ran and at last reached the sage and said, "Oh, sir, save my life!" The sage asked him what the matter was, and the man replied: "I have nothing to give the ghost to do. Everything I tell him to do he does in a moment, and he threatens to eat me up if I do not give him work." Just then the ghost arrived, saying, "I will eat you up," and he was about to swallow the man. The man began to shake, and begged the sage to save his life.

The sage said: "I will find you a way out. Look at that dog with a curly tail, give it to the ghost to straighten out". The man gave the dog's tail to the ghost, saying, "Straighten that out for me." The ghost took it and slowly and carefully straightened it out, but as soon as he let it go, it instantly curled up again. Once more he laboriously straightened it out, only to find it again curled up as soon as he attempted to let go of it. Again he patiently straightened it out, but as soon as he let it go it curled up again. So he went on for days and days, until he was exhausted and said:" I was never in such trouble before in my life. I am an old, veteran ghost, but never before was I in such trouble. I will make a compromise with you. You let me off and I will let you keep all I have given you and will promise not to harm you." The man was much pleased and accepted the offer gladly.

Swami Vivekananda explains: This world is like a dog's curly tail, and people have been striving to straighten it out for hundreds of years। But when they let it go, it curls up again. How could it be otherwise? So we should always remember the instance of the curly tail of the dog. We need not worry or make ourselves sleepless about the world. It will go on without each of us. Our worries will not help it. But when we stop worrying about the world, then alone will we be able to work well. The one who is complaining all the time is foolish and has no sympathy. He can never straighten out the world, nor can he improve himself.

Sunday, June 8, 2008

Lessons from a Water Bearer…

A Water Bearer…

A water bearer had two large pots, each hung on the ends of a pole which he carried across his neck. One of the pots had a crack in it, while the other pot was perfect and always delivered a full portion of water. At the end of the long walk from the stream to the house, the cracked pot arrived only half full.

For a full two years, this went on daily, with the bearer delivering only one and a half pots full of water to his house. Of course, the perfect pot was proud of its accomplishments, perfect for which it was made. But the poor cracked pot was ashamed of its own imperfection and miserable that it was able to accomplish only half of what it had been made to do.

After two years of what it perceived to be a bitter failure, it spoke to the water-bearer one day by the stream. "I am ashamed of myself and I want to apologize to you. I have been able to deliver only half my load because this crack in my side causes water to leak out all the way back to your house. Because of my flaws, you have to do all of this work and you don't get full value from your efforts," the pot said.

The bearer said to the pot, "Did you notice that there were flowers only on your side of the path, but not on the other pot's side? That's because I have always known about your flaw, and I planted flower seeds on your side of the path and every day while we walked back, you've watered them. "For two years I have been able to pick these beautiful flowers to decorate the table. Without you being just the way you are there would not be this beauty to grace the house.

The moral of the story:

Each of us has our own unique flaws. We're all cracked pots, but it's the cracks and flaws we each have that make our lives together so very interesting and rewarding. You've just got to take each person for what they are and look for the good in them. Blessed are the flexible, for they shall not be bent out of shape. Remember to appreciate all the different people in your life.

The Real Reason Why Employees Leave

The following information is taken from the book, The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act before it’s too late, by Leigh Branham, 2005, AMACOM publishers.

The Real Reason Why Employees Leave

The Saratoga Institute conducted a survey and it revealed that 89% of managers believe employees leave for more money. But, in fact, the survey found that 88% of employees leave for reasons other than money. What a disconnect!

Maybe it is easier for managers to think that money is the real issue, rather than hear that there are things that need to be fixed. But, the truth is, there are things that can be done to keep employees happy and productive, and on the job.

The 10 most frequently mentioned issues that employees say companies do poorly are:

1. Poor management —uncaring and unprofessional managers; overworking staff; no respect, not listening, putting people in wrong jobs; speed over quality; poor manager selection processes.

2. Lack of career growth and advancement opportunities — no perceivable career paths; not posting job openings or filling from within; favoritism or unfair promotions.

3. Poor communications — problems communicating top-down and between departments; after mergers; between facilities.

4. Pay — paid under-market or less than contributions warrant; pay inequities; slow raises; favoritism for bonuses/raises; ineffective appraisals.

5. Lack of recognition — that says it all.

6. Poor senior leadership — not listening, asking, or investing in employees; unresponsiveness and isolation; mixed messages.

7. Lack of training — nonexistent or superficial training; nothing for new hires, managers, or to move up.

8. Excessive workload — doing more with less; sacrificing quality and customer service for numbers.

9. Lack of tools and resources — insufficient, malfunctioning, outdated, equipment/supplies; overwork without relief.

10. Lack of teamwork — poor coworker cooperation/ commitment; lack of interdepartmental coordination.

If you see that these are problems in your workplace, actively work to get them corrected through work team initiatives, discussions with your manager, or sharing corporate models where things are done right. Sometimes it is easier to fix the problem then move on and start a new.

Instead of worrying about exit of trained employee think of untrained employee who stays with you


(If you are interested to read the details, please email me at mbalakrsna@yahoo.com or bala.hrm@gmail.com for a free copy of the e-Book)